Supported Living

QualitCare Supported Living: Empowering Transition to Independence

QualitCare24-7 Ltd, founded by healthcare professionals with 30 years of experience, specializes in health and social care. Operating from Portsmouth, we have grown to become a leading service provider in Hampshire.

Introducing QualitCare Supported Living (QCSL), our innovative specialized service designed to offer semi-independent living for post-16 Children Looked After (CLA), Unaccompanied Asylum-Seeking Children (UASC), and eligible/care leavers in need of medium to high support. We provide flexible placement options, including short, medium, long-term, and emergency stays, all situated within the Hampshire region. Our team of experienced key and support workers focuses on nurturing young individuals with the skills necessary for independent living. We are committed to the well-being and safety of those in our care.

With over a decade of experience in the health and social care sector, we have dedicated teams of key and support workers committed to guiding and inspiring our young individuals as they develop essential social, emotional, and practical life skills. These skills are crucial for their transition to independent living and their growth into responsible members of their local community and broader society.

Recognizing the uniqueness of each individual’s circumstances and challenges, we conduct personalized in-house assessments to create tailor-made support plans for every young person. Our comprehensive support covers a range of aspects, including:

• Mental well-being
• Addressing substance misuse
• Managing emotional and behavioural difficulties
• Overcoming trauma
• Navigating family and relationship issues
• Cultivating self-care and independent life skills
• Facilitating education, employment, and training opportunities
• Promoting integration within the community
• Understanding choices and consequences

Our approach to working with young people is built on a foundation of:

• Respect
• Empathetic understanding
• Acknowledgment of the right to privacy
• Patience
• Sensitivity
• Empathy

Our Services

We acknowledge that young people entering residential living often lack the practical life skills required for independent living. Some may also grapple with issues stemming from loss, family breakdowns, and undiagnosed emotional and behavioural challenges, occasionally exacerbated by mental health and substance misuse.

To address these needs, our dedicated team of key and support workers is committed to guiding and inspiring our young individuals. We equip them with the social, emotional, and practical life skills they need as they move towards independence. We believe that this preparation is vital for ensuring placement stability through shared responsibility, which is instrumental in achieving positive outcomes.

We encourage each young person to identify and share any issues impacting their well-being, fostering a sense of engagement and participation. This collaborative approach contributes to shared responsibility and sets the stage for improved future prospects.

Each support plan serves as a tool to measure progress and pinpoint areas where additional support might be necessary.

Life Skills

In addition to addressing individual support needs, we focus on enhancing independent life skills. These include:

• Maintaining a tenancy
• Budgeting
• Cooking and nutrition
• Practical skills (CV writing, grocery shopping, job hunting, training, education, work experience, employment)
• Personal care
• Health and safety
• Emotional well-being
• Making the most of their time (volunteering, seeking employment, apprenticeships, group sessions, and training opportunities)

Group Sessions

While one-on-one support is effective, some young individuals thrive in group settings, which enhance listening, teamwork, and cooperation skills. Group work also reduces social isolation, helping young people feel less alone. We collaborate with third parties, local authorities, organizations, and charities to provide diverse life skills programs for interested youth.

Accommodation

Our strategically located homes offer proximity to transportation and local amenities. Each young person has a private room for privacy and security, along with communal areas for shared interactions.

In our homes, we prioritize:

• Safety
• Emotional well-being
• Mental health awareness
• Personal values and responsibility
• Community values and integration
• Appropriate self-determination

UASC Assistance Endorsement

We are delighted that Hampshire County Children Services has acknowledged the distinctive difficulties encountered by Unaccompanied Asylum-Seeking Children (UASC), as well as the imperative for the new dedicated team for Hampshire County refugees and UASC. This team is designed to tackle the diverse challenges confronting the local county, including the surge of refugees leading to heightened housing and placement demands for both post-16 individuals and qualified care leavers.

QCSL possesses specialized and devoted UASC assistance that has arisen out of necessity and continues to exhibit effectiveness in aiding this vulnerable demographic.

Through our past experiences, we have recognized that robust community connections based on shared beliefs, religion, and culture play a pivotal role in diminishing stress, triggers for trauma, and anxiety within the UASC population. We actively encourage all our young individuals to hold esteem for one another’s values and beliefs, even if they diverge from their own.

Upon their arrival in the UK, a majority of UASC lack substantial or any known background information, encompassing details about their life, family, medical history, and prevailing risks and vulnerabilities.

The hurdles encountered by UASC encompass:

• Linguistic obstacles
• Self-sufficiency in life skills
• Social integration
• Traditions, Convictions, and Cultural practices
• Dietary considerations (such as specialized food and Halal preferences)
• Psychological well-being (undiagnosed conditions and limited awareness)

Our UASC assistance is unbiased and targets comprehensive backing for this susceptible group, recognizing their potential need for specific and efficacious support in particular domains.

London Road House.

London Road House is situated in Portsmouth, enjoying close proximity to a thriving Black and Minority Ethnic (BME) Community with access to specialized BME food stores, various mosques for prayers, and abundant local facilities. The location boasts exceptional transportation connections and is a brief walk away from the city centre, Southsea seafront, and key areas within Portsmouth. This residence is particularly advantageous for young individuals who are attending college and relying on public transportation for their commutes.